Aim: To explain how we will use personal data and the rights you have over any data that we hold about you. And what policies and procedures we have in place to respect your privacy and keep your personal data secure.
HDK Events Ltd collects and holds client personal information relating to bookings of accommodation and events in accordance with current data protection law and this policy. Clients agree to passing on their information to HDK Events Ltd as part of the booking process. We only use personal information given freely by the client to discuss an enquiry or booking.
The categories of personal data we collect, and use include:
• Email address
• Telephone number
• Debit and credit card details
HDK Events Ltd uses personal data for the following purposes;
a) The information given will be used to contact you.
b) As HDK Events Ltd is a booking company we will share your personal data with trusted third-party suppliers directly involved in your booking. All the parties with whom we share your data are limited by law and by this policy in their ability to use your personal data for any purpose other than to provide services for the client. We will always ensure that any third parties with whom we share your personal data are subject to privacy and security obligations consistent with this policy and applicable laws.
c) If necessary it may be given to comply with a legal obligation, such as a lawful request from government or law enforcement officials to meet national security, law enforcement requirements or prevent illegal activity.
To ensure data is safe we have the following controls/ limitations in place:
a) The information will not be used for any purpose other than those relating to a booking.
b) The information will be held electronically with appropriate levels of security, that comply with relevant data protection legislation.
c) The information will only be shared with third parties that are involved with the client booking.
d) Debit and credit card details are directly put into our credit card merchant (WorldPay) software and no physical or electronic copy is retained.
e) Personal information will be held only for long as needed to meet any legal, statutory obligations. Information which is no longer required will be disposed of.
HDK Events Ltd will contact a client, in reference to promotions and offers only if they have given consent to do so. Consent will be given in the form of written permission via email, and a record of this kept.
If you have a complaint regarding the use of your personal data then please contact us by email [email protected] and we will do our best to help you.